Postage & Packaging

Westley Richards aims to despatch all stock items quickly and securely to our customers at the best price available. 

Shipping

Shipping Option USA, Canada and Mexico (Excluding Extended Area Zones  Rest of the World

Price $20 Flat Rate $50

Delivery Estimate   1-2 Working Days  3-5 Working Days

Please note, all orders will be shipped from the U.K., but can be returned to our U.S. store in Florida.

Most leather goods are made to order, usually dispatched within 2 weeks.

If you have any queries regarding shipping please contact us via phone or email.

Tel: +44 (0)121 333 1900

If we are unavailable, please leave a message and we will be happy to call you back. Alternatively, email your phone number for a return call.

Email: sales@westleyrichards.co.uk 

Leather Christmas Delivery

Order before the 18th of November to guarantee your leather goods arrive in time for Christmas. For any orders placed after this date, please contact us for the current lead time.

Christmas Delivery

To ensure that your gifts are delivered in time for Christmas, please place your orders by the following dates:

UK - 20th December 2022

USA & Rest of the World - 12th December 2022

We will endeavor to deliver any orders placed after these dates, but unfortunately cannot guarantee they will arrive in time for Christmas. If ordering leather goods for Christmas gifts please enquire for current lead time at sales@westleyrichards.co.uk. Over the holiday period the factory will be closed from the 23rd December to the 3rd January 2022.

We are pleased to extend our returns period for any items purchased before Christmas to the end of January.

All orders placed over the festive period between 23rd December to 3rd January will not be dispatched until the first week of January.

International Delivery

Westley Richards offers worldwide delivery on the majority of our online items. Please note there may be specific exceptions on individual items or restrictions on certain items dependant on the country of export. Please also be aware that countries outside the EU may be liable for extra customs charges that are outside of our control. Delivery times maybe slightly longer than expected if a item is held at customs.

Cancellations

If you wish to cancel an order placed with Westley Richards please return the confirmation email to us stating your wish to cancel the order or call +44 (0)121 333 1900 between 9am and 5pm GMT Monday to Friday.

Returns Procedure

We hope that you will be pleased with your purchase, however, if for any reason you are not completely satisfied with your Westley Richards Order, we will be happy to refund or exchange a product provided it is in a fully resaleable condition.

Westley Richards regrets that it is unable to offer a refund on personalised or made to measure goods unless they are faulty. All sale on discounted merchandise is final.  All returns should be made within 21 days from Invoice date and in original, undamaged packaging.

Westley Richards cannot take any responsibility for items lost or damaged during return transit. We would therefore ask that you ship your return in a traceable manner. If we find that the product has been returned and is not in a fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% from the original selling price for the refund amount.

Please be aware that goods ordered for overseas can vary with delivery depending on the import/exports of your country.